The mission of the Family Resource Centers (FRCs) is to reduce the isolation and stress of parenting a child with emotional and behavioral difficulties. We are here to guide and support families in being their child’s best advocate in getting the services they need.

What are the Family Resource Centers?

When a parent or caregiver walks into a Family Resource Center, they meet Family Advocates who also have experienced the struggle of raising a child with emotional or behavioral challenges. Family Advocates have undergone extensive training to provide a variety of services, including:

  • Support groups for parents and caregivers
  • Information about mental health services and other referrals
  • Assistance in understanding the systems of public and private agencies, such as schools, hospitals, child welfare, mental health, and entitlements
  • Parenting skills groups
  • Accompanying a parent to a meeting with the Department of Education or other agencies
  • Training to empower parents to advocate for their child today, and in the future
  • Peer support for adolescents
  • Youth groups facilitated by Youth Advocates

The goals of the NYC FRC’s are to

  • provide timely access to a comprehensive range of peer-provided family support services in order to reduce stress, strengthen family relationships, and prevent out-of-home placements;
  • provide information, support, skill building and advocacy so that parents and youth are empowered to make informed decisions, and advocate for their needs; and
  • integrate family support services into the continuum of mental health services in NYC, through community-based partnerships.

Each peer-led FRC provides a set of peer-provided family support services that are based on System of Care principles in which services are individualized, coordinated, family-driven, youth-guided, culturally competent, and strength-based. FRC’s offer the following menu of individual and group services to families: emotional support, information, skill development, referrals, advocacy, care coordination, respite, wraparound support, and recreation. Specific services are provided based on family goals and preferences. These services are provided at no cost to parents and youth.

FRCs are freestanding programs funded through the Department of Health and Mental Hygiene (DOHMH), that offer a range of individual and group-based services for parents and children/youth birth to 24 years old who have been identified as having emotional, behavioral, or mental health challenges. Youth may or may not have a diagnosed mental health disorder.

Locations and Contact Information:

FRC of Northern Bronx
Vibrant Emotional Health
975 Kelly Street, Suite 301
Bronx, NY 10459
Phone: 718-220-0456
FRC of Southern Manhattan
Vibrant Emotional Health
1 Penn Plaza 36th floor
Suites 3696 and 3697
New York NY 10019
Phone: 212-964-5253
FRC of Northern Brooklyn
Institute for Community Living (ICL)
484 Rockaway Avenue
Brooklyn, NY 11212
Phone: 718-290-8100
Warm Line: 877-425-8133
FRC of Southern Bronx
Vibrant Emotional Health
975 Kelly Street, Suite 301
Bronx, NY 10459
Phone: 718-220-3868
FRC of Western Queens
Vibrant Emotional Health
29-46 Northern Boul
evard, 2nd Fl
Long Island City, NY 11101
Phone: 718- 651-1960
Phone: 718-698-5307
FRC of Southern Brooklyn
Jewish Child Care Association
858 East 29th St.
Brooklyn, NY 11210
Phone: 347-462-8124
Warm Line: 347-394-5186
FRC of Northern Manhattan
Vibrant Emotional Health
1 Penn Plaza 36th floor
Suites 3696 and 3697
New York NY 10119
Phone: 212-410-1820
FRC of Eastern Queens
St. John’s Episcopal
148-45 Hillside Avenue, Suite 203
Jamaica, NY 11435
Phone: 347-644-5711
FRC of Staten Island
Jewish Board Family and Children Services
1765 South Avenue
Staten Island, NY 10314
Phone: 718-698-5307


Program Hours of Operation for all FRCs
Monday through Friday: 9:00 AM- 5:00 PM
Saturday: 10:00 AM- 1:00 PM